Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms of Use (“Terms”). If you do not agree, do not use the website. Where applicable law grants you non-waivable consumer rights, these Terms apply to the maximum extent permitted and do not limit those rights.
Use of the Website
You agree not to use the website for any unlawful purpose or any purpose prohibited by these Terms. You must not interfere with or disrupt the website, servers, or networks, including by attempting to gain unauthorized access, scraping, or reverse engineering.
Eligibility
You must be the age of majority in your province or territory of residence, or have consent from a legal guardian, to use this website. You represent that any information you provide is accurate and complete.
Products and Services
Products and services may change, be limited in quantity, or be discontinued at any time without notice. Descriptions, images, and other content are provided for general information only and may contain minor inaccuracies or typographical errors.
Prices, Taxes, and Payment
Unless stated otherwise, all prices are in Canadian dollars (CAD). Applicable taxes (including GST/HST and, where applicable, QST/PST) and shipping charges are calculated at checkout based on the delivery address. Prices may change at any time. Payment is due at the time an order is placed. If a pricing, availability, or other error occurs, we may cancel or refuse any order and issue a refund where payment has been taken.
Orders, Shipping, and Delivery
Order acceptance occurs when we send a confirmation. Estimated delivery times are provided for convenience only and are not guarantees; delays can occur due to factors beyond our control. Risk of loss passes to you upon delivery to the carrier where permitted by law. We are not liable for delays or failures in performance caused by events outside our reasonable control.
Returns and Refunds
Subject to applicable law, returns are accepted within 30 days of delivery for items that are unused, in original packaging, and accompanied by proof of purchase. Certain items may be final sale or not eligible for return for hygiene or safety reasons. For details, please see our Return Policy.
Intellectual Property
All content on the website—including text, images, graphics, logos, videos, and software—is owned by us or our licensors and is protected by Canadian and international intellectual property laws. Any reproduction, distribution, modification, or other use without prior written permission is prohibited.
User Content and Reviews
If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free, worldwide, sublicensable license to use, reproduce, modify, publish, and display that content in connection with the website and our business. You represent that you own or control all rights to the content you post and that it does not infringe any third-party rights or applicable laws.
Personal Data
Your personal data is handled in accordance with our Privacy Policy and applicable privacy laws, including Canada’s federal privacy law (PIPEDA) where applicable. By using the website, you consent to such processing.
Warranties Disclaimer
To the fullest extent permitted by law, the website and all products and services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Some provinces and territories do not allow limitations on implied warranties, so these limitations may not apply to you.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from your use of the website or products. Where liability cannot be excluded, our total aggregate liability to you for any claim will not exceed the amount you paid for the product or service giving rise to the claim in the 12 months preceding the claim.
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to your breach of these Terms or your misuse of the website.
Changes to These Terms
We may modify these Terms at any time. Changes take effect upon posting on the website. Your continued use of the website following any change constitutes acceptance of the updated Terms.
Governing Law and Jurisdiction
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Except where prohibited by applicable law (including for consumers residing in Québec), the parties submit to the exclusive jurisdiction of the courts located in Toronto, Ontario, for any dispute arising from or relating to these Terms or the website.
Severability and Entire Agreement
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force. These Terms, together with any policies referenced herein (including the Privacy Policy and Return Policy), constitute the entire agreement between you and us regarding the website and supersede any prior agreements on the same subject matter.
Language (Québec)
The parties have expressly required that these Terms and all related documents be drawn up in English. Les parties ont expressément exigé que les présentes modalités et tous les documents s’y rattachant soient rédigés en anglais.
Contact
For questions about these Terms, please contact our customer support team.